Privacy Policy
Draft for review. This text is a placeholder written by the product team and has not yet been approved by counsel.
Venue Llama helps you find friends going to the same shows and plan the night together. This page explains what we collect, why, and the choices you have.
What we collect
- Account details: your name, the llama you pick, your sign-in (Apple, Google or email) and your phone number, which we verify by text.
- Your age range: from your device's age signal or the birthday you enter. We never show it to anyone.
- Contacts, if you allow it: phone numbers from your address book, hashed on your phone before upload, so we can show you friends already here. You can turn this off from Account at any time.
- Location, if you allow it: used to show concerts near you. Without it you can enter a ZIP code instead.
- What you do in the app: shows you save or mark Going, herds you join, messages you send, ticket flags, reports and blocks.
- Device details: app version, platform and a push token so we can send the notifications you've turned on.
How we use it
To run the app: show you concerts and which friends are going, run herd chats, send notifications, keep the community safe (including automated screening of messages for abuse and ticket scams), and help you invite friends. We don't sell your data, we don't run third-party advertising, and we don't track you across other companies' apps or websites.
Who we share it with
Service providers who run parts of the app for us (hosting, SMS verification, push notifications, message screening), only for that purpose. Other Venue Llama users see what the app shows them: your name and llama, the shows you're going to (friends only), and what you post in herds you've joined.
Your choices
- Change notification, contacts and location settings in the app or your device settings.
- Delete your account in the app (Account → Delete Account) or from the web.
- Ask for a copy of your data by emailing support@venuellama.com.
Age
Venue Llama is for adults. We don't knowingly let anyone under the minimum age use it.
Contact
Questions about privacy: support@venuellama.com.